Helping You

    We help you by being the very best at what we do. That means you benefit from our…

    “Astec take my IT problems away and remove the pressure which is so important in a small business. They are always very accessible, responsive and knowledgeable, which means that our team are more productive and I can focus on my business, not on IT.”
    Alan Miller, OWM&M Design

    …years of experience – We’ve been in business much longer than most. Established in 1992, we have a huge amount of experience, excellent understanding of IT and most importantly, the needs of businesses.

    …great team of nurtured professionals – When you deal with Astec, you are dealing with a team of friendly and knowledgeable people, not a one man operation. Not only do you benefit from the collective wisdom of the team, you can always be sure of someone being there to help when you need it most. Our technicians are seasoned, qualified, professionals with years of real world experience and maintain training and qualifications with the major industry vendors.

    …proud Microsoft Partnership – Astec is a Microsoft Partner with Silver Midmarket Solution Provider accreditation. This brings many benefits to our clients including advanced support services directly from Microsoft simply not available elsewhere. The accreditation also continually ensures that we really do have the right skills, understanding and customer service.

    …ability to save you money – By outsourcing your computer support to us, we can save you thousands of pounds on recruitment, salary, and benefits and still give you the responsive IT support that you need. You can create a fixed budget for your IT support with no hourly rates, hidden costs or surprises allowing you to plan ahead with confidence.

    …agility – We don’t just wait until you call us with a problem; we monitor your network in real-time 24/7, allowing us to manage the environment and pro-actively deal with issues, often before you are even aware there is a problem. Using our remote tools we quickly and efficiently resolve issues without delay. Of course, when needed our engineers will be quickly on site.

    …added value – We have used our years of experience to build a portfolio of solutions that really work. Whilst we know that price is important to all businesses, value is even more so. We never provide solutions based on price alone. We build solutions that are proven to work and at a price you can afford.

    …skills to do it all – We really do offer the complete service. From cabling systems to phone systems, from remote working to remote support; we’ve got it covered. This means that you don’t have to deal with multiple technology suppliers who never seem to talk to each other. And if third parties are involved, we will liaise with them on your behalf and remove the headache and frustration for you.