Why You Should Use Astec As Your IT Partner
Choosing an IT company to look after your business can be a daunting task with seemingly dozens of similar companies to chose from. When you really examine the offerings though, it soon becomes clear why you should choose Astec. Just try quizzing the others on the points below:
Alan Miller, OWM&M Design
Years of Experience – Astec was established in 1992 meaning that we have been in business much longer than most. Being in business for this long means that we have built up a huge amount of experience in both understanding IT but most importantly, the needs of business. Our technicians are seasoned, qualified, professionals with years of real world experience and maintain training and qualifications with the major industry vendors.
A Team of Professionals – When you deal with Astec, you are dealing with a team of friendly and knowledgeable people, not a one man operation. Not only do you benefit from the collective wisdom of the team, but you can always be sure of someone being there to help when you need it most.
Far less expensive than hiring full-time computer support staff – By outsourcing your computer support to us, we can save you thousands of pounds on recruitment, salary, and benefits and still give you the responsive IT support that you need.
Microsoft Accredited – Astec has been a Microsoft Certified Partner for many years. This brings many benefits to you, the customer, including advanced support services directly from Microsoft simply not available elsewhere. The accreditation also continually ensures that we really do have the right skills, understanding and customer service to provide you with the best service available.
Fixed Costs – With an Astec PromisePlus Managed Services agreement, you can create a fixed budget for your IT support with no hourly rates, hidden costs or surprises allowing you to plan ahead with confidence.
Pro-active Service – We don’t just wait until you call us with a problem; we monitor your network in real-time 24/7, allowing us to manage the environment and pro-actively deal with issues, often before you are even aware there is a problem.
Fast Response – Using our remote tools we quickly and efficiently resolve issues without delay. Of course, when needed our engineers will be quickly on site.
The Best Solutions – We have used our years of experience to build a portfolio of solutions that really work. Whilst we know that price is important to all businesses, value is even more so. We never provide solutions based on price alone. We build solutions that are proven to work and at a price you can afford.
Complete Service – We really do offer the complete service. From cabling systems to phone systems, from remote working to remote support; we’ve got it covered. This means that you don’t have to deal with multiple technology suppliers who never seem to talk to each other. And if third parties are involved, we will liaise with them on your behalf and remove the headache and frustration for you.
Free Network Audit – At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Click here for more details.
