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They say that prevention is better than cure; that’s why our Promise support agreements include options for pro-active monitoring of your fileserver and regular health checks. Promise provides your organisation with peace of mind and a level of cover which can include your server, desktops, cabling infrastructure, communications and software, provided under a Service Level Agreement (SLA), ensuring that you get the response you need and expect. Service can be by telephone, remote access and onsite. Typically operated on a rolling monthly basis. Promise is an extremely flexible and cost effective solution to your IT support needs. Combined with an Assure agreement, we can create a completely outsourced IT service for your organisation.

• SLA Support for guaranteed response
• Flexible cover for all aspects of your network
• Service by telephone, remote access or onsite
• Optional pro-active monitoring and health checks
• Optional regular site visits
• Support by Microsoft qualified engineers
• Cost effective monthly payments

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