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PromisePlus
The latest enhancement to our support range, PromisePlus gives you real-time proactive monitoring of your network.
Using our unique NetAngel technology we can monitor your systems remotely and securely, via the internet, 24/7. The information is relayed live to our support team. We receive instant alerts as soon as NetAngel detects anything that may be amiss with your system.
Whether your backup has failed, a workstation is running low on disk space or your server is running hotter than usual, we will know in a flash. We can then instantly access your system using remote tools to provide a solution, often before you are even aware there is a problem. And of course, we’ve always got one of our real-life angels available to ‘fly’ to you when you need us most.
We also use our monitoring to keep your network optimised and running efficiently, provide advanced remote desktop support (including mobile and home workers), together with monthly reporting and analysis.
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