Ransomware a growing data threat

A Canadian university has paid hackers to restore access to data they had turned into the digital equivalent of gibberish. The University of Calgary transferred 20,000 Canadian dollars-worth of bitcoins ($15,780; £10,840) after it was unable to unwind damage caused by a type of attack known as ransomware. The malware caused emails and … [Read more...]

Keep in Touch and Retain Control – Office 365

The enormous gains that the launch of Office 365 has provided for all businesses that have upgraded to the latest Microsoft release, are clearly evident. Your business is now able to accelerate the implementation of the latest fixed and mobile apps to increase effectiveness and build customer awareness and generate new opportunities. Over … [Read more...]

Surface Bundles of Joy

We have been working hard with Microsoft to bring you offers for one of the most anticipated and highly rated mobile technology platforms to hit the market. The Surface family of high performance laptops and tablet systems offer everything you need to enhance your mobile work experience, helping to keep your staff fully connected. Microsoft Surface … [Read more...]

Support Stars Glide Through Milestone Qualification

Two of our Technical Apprentices were rewarded for their dedication to networking theory and practice when they received their Microsoft Technical Associate Networking Fundamentals certificates in May. After six-months of study, with guidance from a Microsoft assessor, as well as hands on practical involvement from senior Astec support staff, … [Read more...]

Astec Outstrips IT Support Industry Benchmarks

Delivering excellent customer service is a continuous process and we find that the harder our teams work at providing great support services, the more positively our customers respond. The latest UK-wide IT Service Support Benchmarks, compiled by Autotask, illustrate that Astec continues to outperform the industry average. Autotask is one of … [Read more...]

Tim Walker Joins Astec and strengthens Business Development

Tim Walker joins us from one of the South East’s largest independent systems houses, to spearhead Astec’s business development activities. Tim brings with him many years’ experience of building positive relationships with customers and helping build successful growth strategies for a variety of regional technology suppliers. He returns to … [Read more...]

New Reporting Portal in Office 365 admin centre.

Rolling out this month (April 2016) is a new reporting portal in Office 365, which will allow you to understand how your users are working with all aspects of Office applications. It provides admin level users the ability to monitor the service, identify issues, plan support and training and to create reports for management. Office 365 has been … [Read more...]

Astec Achieve Highly Prized Surface Reseller Status

Microsoft is notoriously demanding in its choice of authorised resellers for its premium products, and the family of performance based Surface mobile devices is one of its most prized of new product launches. Astec’s relationship with Microsoft and expertise in its products and services ensured our position as one of a select number of … [Read more...]

Azure and SME – Growing Business Everywhere

Is it a colour, or a stretch of pure sandy beach? Fortunately, it’s neither. Microsoft’s Azure has been created to provide a simple to use, highly scalable SME technology services platform. Over the past couple of years Office 365 has demonstrated that small and medium businesses have become more innovative with their IT. SMEs understand that … [Read more...]

Springboard to CRM Success

Customer Relationship Management (CRM) is an essential part of building your business, but it can seem repetitive and unproductive and get pushed quietly aside. We understand the challenges of selecting the right CRM system, especially for SMEs and so, we are partnering with specialist Microsoft CRM developer Cloud 20.20 to supply Springboard a … [Read more...]